Byron Ricks is both a dynamic speaker and entertaining trainer. He has the wonderful ability to inform as well as inspire audiences towards increased levels of achievement and professional performance. He has conducted results-oriented seminars on Customer Service, Interpersonal Communication Skills, How to Handle Difficult People, Team Leadership and others for a variety of prestigious clients. His powerful talks and results-oriented seminars bring about immediate changes and long-term results for managers, supervisors, administrative and front line staff.
Byron's professional background includes positions as public affairs manager for the Indianapolis Chamber of Commerce and director of administrative services for National University in San Diego, California. He has managed, supervised and implemented performance management standards, recruited, interviewed and hired staff, and designed and implemented workshops for organizational development.